Neidio i'r prif gynnwy

Gwasanaeth Gwaed Cymru

Satisfaction score 97%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.

Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.

You said, we did. "I

30/04/24
Mawrth 2024

Satisfaction score 100%.

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

27/03/24
Chwefror 2024

Satisfaction score 100%.

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

04/03/24
Ionawr 2024

Satisfaction score 99%.

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

29/01/24
Rhagfyr 2023

Satisfaction score 100%.

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

A selection of

27/12/23
Tachwedd 2023

Satisfaction score 98%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

A selection of

04/12/23
Hydref 2023

Satisfaction score 98%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

You said, we did. "A Blood Service app would be helpful." This is being looked at as part of the Future Generations Project. "I

01/11/23
Medi 2023

Satisfaction score 97%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 99%. Venue and facilities 99%.

Four issues raised by donors with responses about how the WBS is responding.

10/10/23
Awst 2023

Satisfaction score 98%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignty and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

Three issues raised by donors with responses about how the WBS is responding.

23/08/23
Gorffennaf 2023

Satisfaction score 98%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%. Compassionate and caring 100%.

Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.

You said, we did. "Have some savoury biscuits available" - WBS provides a variety of biscuits including vegan and gluten free options for our donors to enjoy.

01/08/23
Mehefin 2023

Satisfaction score 97%

Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.

Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.

You said, we did. "I