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Duty of Quality Performance Reports images

10/10/23
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 1
Satisfaction score 100%
Satisfaction score 100%
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 4
Three issues raised by donors with responses about how the WBS is responding.
Three issues raised by donors with responses about how the WBS is responding.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 3
Feedback about your experience. Quality of care 100%. Dignty and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignty and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 1
Satisfaction score 98%
Satisfaction score 98%
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 4
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 3
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 2
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 1
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 4
You said, we did. "Have some savoury biscuits available" - WBS provides a variety of biscuits including vegan and gluten free options for our donors to enjoy.
You said, we did. "Have some savoury biscuits available" - WBS provides a variety of biscuits including vegan and gluten free options for our donors to enjoy.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%. Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%. Compassionate and caring 100%.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 1
Satisfaction score 98%
Satisfaction score 98%
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 4
You said, we did. "I
You said, we did. "I
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 3
Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 1
Satisfaction score 97%
Satisfaction score 97%
01/08/23
Duty of Candour Performance Reports - Velindre Cancer Centre - June 2023 - 5
You said, we did. “The air conditioning on the First Floor Ward was too cold in areas.” Isolators have been installed for better control. “It would be nice to know what food is being offered on the ward.” Menus have been printed to show the food on offer.
You said, we did. “The air conditioning on the First Floor Ward was too cold in areas.” Isolators have been installed for better control. “It would be nice to know what food is being offered on the ward.” Menus have been printed to show the food on offer.
01/08/23
Duty of Candour Performance Reports - Velindre Cancer Centre - June 2023 - 4
Care explained in an understandable way, 92%. Patient involved in decisions, 89%.
Care explained in an understandable way, 92%. Patient involved in decisions, 89%.
01/08/23
Duty of Candour Performance Reports - Velindre Cancer Centre - June 2023 - 3
Being well cared for, 90%. Receiving assistance when needed, 91%. Patient understood their care, 88%.
Being well cared for, 90%. Receiving assistance when needed, 91%. Patient understood their care, 88%.