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Duty of Quality Performance Reports images

01/11/23
Duty of Quality Performance Reports - Welsh Blood Service - September 1
Satisfaction score 97%
Satisfaction score 97%
10/10/23
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 4
Care explained in an understandable way 91%. Patient involved in decisions 90%.
Care explained in an understandable way 91%. Patient involved in decisions 90%.
10/10/23
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 3
Being well cared for 92%. Receiving assistance when needed 95%. Patient understood their care 91%.
Being well cared for 92%. Receiving assistance when needed 95%. Patient understood their care 91%.
10/10/23
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 2
Feedback about your experience. Being listened to 94%. Speaking Welsh 96%. Waiting times 73%.
Feedback about your experience. Being listened to 94%. Speaking Welsh 96%. Waiting times 73%.
10/10/23
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 1
Satisfaction score 100%
Satisfaction score 100%
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 4
Three issues raised by donors with responses about how the WBS is responding.
Three issues raised by donors with responses about how the WBS is responding.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 3
Feedback about your experience. Quality of care 100%. Dignty and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignty and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
10/10/23
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 1
Satisfaction score 98%
Satisfaction score 98%
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 4
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 3
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 2
15/09/23
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 1
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 4
You said, we did. "Have some savoury biscuits available" - WBS provides a variety of biscuits including vegan and gluten free options for our donors to enjoy.
You said, we did. "Have some savoury biscuits available" - WBS provides a variety of biscuits including vegan and gluten free options for our donors to enjoy.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%. Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%. Compassionate and caring 100%.
23/08/23
Duty of Quality Performance Reports - Welsh Blood Service - July 2023 1
Satisfaction score 98%
Satisfaction score 98%
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 4
You said, we did. "I
You said, we did. "I
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 3
Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 99%. Hygiene and cleanliness 99%. Venue and facilities 99%.
01/08/23
Duty of Candour Performance Reports - Welsh Blood Service - June 2023 - 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 99%. Compassionate and caring 99%.