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Duty of Quality Performance Reports images

04/03/24
Duty of Quality Reports - Welsh Blood Service - January 2024 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
04/03/24
Duty of Quality Reports - Welsh Blood Service - January 2024 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
04/03/24
Duty of Quality Reports - Welsh Blood Service - January 2024 1
Satisfaction score 99%.
Satisfaction score 99%.
30/01/24
Duty of Quality Reports - Welsh Blood Service - December 4
A selection of
A selection of
29/01/24
Duty of Quality Reports - Welsh Blood Service - December 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
29/01/24
Duty of Quality Reports - Welsh Blood Service - December 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
29/01/24
Duty of Quality Reports - Welsh Blood Service - December 1
Satisfaction score 100%.
Satisfaction score 100%.
25/01/24
Duty of Quality Reports - Velindre Cancer Centre - December 4
Care explained in an understandable way - 97%. Patient involved in decisions - 92%.
Care explained in an understandable way - 97%. Patient involved in decisions - 92%.
25/01/24
Duty of Quality Reports - Velindre Cancer Centre - December 3
Being well cared for - 98%. Receiving assistance when needed - 98%. Patient understood their care - 95%.
Being well cared for - 98%. Receiving assistance when needed - 98%. Patient understood their care - 95%.
25/01/24
Duty of Quality Reports - Velindre Cancer Centre - December 2
Being listened to - 94%. Speaking Welsh – 88%. Waiting times - 77%.
Being listened to - 94%. Speaking Welsh – 88%. Waiting times - 77%.
25/01/24
Duty of Quality Reports - Velindre Cancer Centre - December 1
Satisfaction score 93%.
Satisfaction score 93%.
09/01/24
Duty of Quality Reports - Velindre Cancer Centre - November 5
Three issues raised by patients with responses about how Velindre Cancer Centre is responding.
Three issues raised by patients with responses about how Velindre Cancer Centre is responding.
09/01/24
Duty of Quality Reports - Velindre Cancer Centre - November 4
Care explained in an understandable way - 97%. Patient involved in decisions - 96%.
Care explained in an understandable way - 97%. Patient involved in decisions - 96%.
09/01/24
Duty of Quality Reports - Velindre Cancer Centre - November 3
Being well cared for - 100%. Receiving assistance when needed - 99%. Patient understood their care - 92%.
Being well cared for - 100%. Receiving assistance when needed - 99%. Patient understood their care - 92%.
09/01/24
Duty of Quality Reports - Velindre Cancer Centre - November 2
Being listened to - 94%. Speaking Welsh - 905. Waiting times - 77%.
Being listened to - 94%. Speaking Welsh - 905. Waiting times - 77%.
09/01/24
Duty of Quality Reports - Velindre Cancer Centre - November 1
Satisfaction score 93%.
Satisfaction score 93%.
27/12/23
Duty of Quality Reports - Welsh Blood Service - November 4
A selection of
A selection of
27/12/23
Duty of Quality Reports - Welsh Blood Service - November 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
27/12/23
Duty of Quality Reports - Welsh Blood Service - November 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
27/12/23
Duty of Quality Reports - Welsh Blood Service - November 1
Satisfaction score 98%
Satisfaction score 98%